The precious stones used by our craftsmen are extremely hard and durable but can be damaged if handled inappropriately. For example, they can be broken by a sharp impact on a hard surface; or the settings could be damaged, causing the stones to become loose or fall out.

Please take care to avoid contact with other jewellery, such as diamond rings and diamond earrings, as these can cause abrasion and chipping of the stone or the setting. You should also try, when possible, to avoid catching the setting with threads, which may bend the setting and loosen the stones.

We recommend that you keep your Vertu in one of our cases when it’s not being used, particularly when placed in handbags and other luggage.

Should the stones of your Vertu appear to become dull from use, they can be lightly polished with our micro-fibre polishing cloth.